FREE EXPRESS SHIPPING: Process orders in 1 business day
STRESS FREE RETURNS: 2 Year Returns
PREMIUM QUALITY: Top Tier Products, Even Better Customer Care
5 YEAR WARRANTY: We Believe In Our Products & Our Team
PROFESSIONAL INSTALLATION: Get connected with certified, licensed installers in your area - Request installer quotes
If you’re a contractor or business owner looking to install a sleek, efficient, and powerful indoor cooling and heating solution, the Pioneer Multi Zone 18,000 BTU Quantum Series One-Way Ceiling Cassette is the perfect fit. Designed specifically for multi-zone systems, this recessed ceiling cassette indoor unit blends seamlessly into any commercial or residential space, delivering quiet, consistent comfort without taking up wall or floor space.
Picture offering your clients a discreet, ceiling-mounted indoor unit that cools or heats their space efficiently while maintaining a clean, modern look. With an 18,000 BTU (1.5 ton) capacity, this unit is ideal for rooms between 400 and 650 square feet. Whether it’s an office, retail space, or a living room, this cassette system provides powerful airflow with variable speed DC inverter technology, adjusting output smoothly to meet demand and save energy.
The unit’s one-way airflow design delivers up to 680 CFM, effectively circulating air while keeping noise levels low—just 44 dB(A) on high speed, making it barely noticeable in everyday use. Your customers will appreciate the quiet operation combined with even temperature control, creating a comfortable environment without distractions.
This indoor cassette is designed to work with Pioneer’s range of multi-zone outdoor units, including dual, triple, quad, and quint zone models. That means you can build a fully customized system to serve multiple rooms or zones from a single outdoor unit, simplifying installation and reducing equipment footprint. The total capacity of all indoor units can exceed the outdoor unit’s capacity by up to 35%, giving you flexibility to match the exact needs of your customers’ spaces.
The unit comes with a decorative panel that fits flush with the ceiling for a seamless appearance. A wireless remote control allows easy operation, and the included flare connection leak guard sealer ensures a reliable, leak-free installation. Customizable copper line sets with flare connections are included, making setup straightforward for your technicians.
With a high 21.8 SEER cooling efficiency and 10.7 HSPF heating performance, this unit keeps energy costs low while maintaining consistent comfort year-round. The system is backed by a 5-year parts and compressor limited warranty, giving you and your customers peace of mind.
As a professional, you want equipment that’s versatile, easy to install, and delivers reliable performance. The Pioneer 18,000 BTU One-Way Ceiling Cassette indoor unit fits perfectly into multi-zone setups, allowing you to serve a wide range of spaces with a clean, quiet, and efficient solution. It’s a smart choice for contractors and business owners who want to provide tailored comfort that meets the demands of today’s customers while maximizing installation flexibility and system performance.
Matching outdoor units need to be selected and purchased separately. To purchase a multi split system, first determine the outdoor unit required among the outdoor units we offer as follows:
Notes
We offer Free Express Shipping on all of our products. Handling times are 1-2 business days and Delivery takes roughly 3-14 Business days
For more Shipping information visit here
We offer a 2 Year (730 Day) return for our products.
For more Return information visit here
HVAC Hive Warranty Information:
HVAC Hive is an authorized dealer for every product on our website. Every HVAC system and component comes with its original manufacturer's warranty, guaranteeing you receive a functional, quality product.
Our 5-Year Parts & Labor Warranty Promise: We go beyond the standard coverage. If a manufacturer's warranty doesn't cover your product for a full 5 years, HVAC Hive will extend both parts and labor warranty to complete the 5-year coverage period.
Example: If your manufacturer covers 2 years parts & labor, we'll cover an additional 3 years — giving you a full 5 years of parts and labor protection.
Warranty Coverage Includes:
Warranty Details:
Making a Warranty Claim: Contact our Worker Bee Support team at 1-888-712-2465 or karim@hvachive.com . We'll handle your claim quickly and professionally, covering both parts and labor costs. You can also contact the manufacturer directly if preferred.
Questions? Need help understanding your parts & labor warranty coverage? Our team is here to explain the details and ensure you're fully protected.
If you’re a contractor or business owner looking to install a sleek, efficient, and powerful indoor cooling and heating solution, the Pioneer Multi Zone 18,000 BTU Quantum Series One-Way Ceiling Cassette is the perfect fit. Designed specifically for multi-zone systems, this recessed ceiling cassette indoor unit blends seamlessly into any commercial or residential space, delivering quiet, consistent comfort without taking up wall or floor space.
Picture offering your clients a discreet, ceiling-mounted indoor unit that cools or heats their space efficiently while maintaining a clean, modern look. With an 18,000 BTU (1.5 ton) capacity, this unit is ideal for rooms between 400 and 650 square feet. Whether it’s an office, retail space, or a living room, this cassette system provides powerful airflow with variable speed DC inverter technology, adjusting output smoothly to meet demand and save energy.
The unit’s one-way airflow design delivers up to 680 CFM, effectively circulating air while keeping noise levels low—just 44 dB(A) on high speed, making it barely noticeable in everyday use. Your customers will appreciate the quiet operation combined with even temperature control, creating a comfortable environment without distractions.
This indoor cassette is designed to work with Pioneer’s range of multi-zone outdoor units, including dual, triple, quad, and quint zone models. That means you can build a fully customized system to serve multiple rooms or zones from a single outdoor unit, simplifying installation and reducing equipment footprint. The total capacity of all indoor units can exceed the outdoor unit’s capacity by up to 35%, giving you flexibility to match the exact needs of your customers’ spaces.
The unit comes with a decorative panel that fits flush with the ceiling for a seamless appearance. A wireless remote control allows easy operation, and the included flare connection leak guard sealer ensures a reliable, leak-free installation. Customizable copper line sets with flare connections are included, making setup straightforward for your technicians.
With a high 21.8 SEER cooling efficiency and 10.7 HSPF heating performance, this unit keeps energy costs low while maintaining consistent comfort year-round. The system is backed by a 5-year parts and compressor limited warranty, giving you and your customers peace of mind.
As a professional, you want equipment that’s versatile, easy to install, and delivers reliable performance. The Pioneer 18,000 BTU One-Way Ceiling Cassette indoor unit fits perfectly into multi-zone setups, allowing you to serve a wide range of spaces with a clean, quiet, and efficient solution. It’s a smart choice for contractors and business owners who want to provide tailored comfort that meets the demands of today’s customers while maximizing installation flexibility and system performance.
Matching outdoor units need to be selected and purchased separately. To purchase a multi split system, first determine the outdoor unit required among the outdoor units we offer as follows:
Notes
We offer Free Express Shipping on all of our products. Handling times are 1-2 business days and Delivery takes roughly 3-14 Business days
For more Shipping information visit here
We offer a 2 Year (730 Day) return for our products.
For more Return information visit here
HVAC Hive Warranty Information:
HVAC Hive is an authorized dealer for every product on our website. Every HVAC system and component comes with its original manufacturer's warranty, guaranteeing you receive a functional, quality product.
Our 5-Year Parts & Labor Warranty Promise: We go beyond the standard coverage. If a manufacturer's warranty doesn't cover your product for a full 5 years, HVAC Hive will extend both parts and labor warranty to complete the 5-year coverage period.
Example: If your manufacturer covers 2 years parts & labor, we'll cover an additional 3 years — giving you a full 5 years of parts and labor protection.
Warranty Coverage Includes:
Warranty Details:
Making a Warranty Claim: Contact our Worker Bee Support team at 1-888-712-2465 or karim@hvachive.com . We'll handle your claim quickly and professionally, covering both parts and labor costs. You can also contact the manufacturer directly if preferred.
Questions? Need help understanding your parts & labor warranty coverage? Our team is here to explain the details and ensure you're fully protected.
"Their technical expertise in commercial HVAC systems is outstanding. From equipment selection to installation support, they provided everything we needed. The bulk pricing saved us thousands on our multi-building project, and their 24/7 technical support kept us running smoothly."- Marcus R., HVAC Project Manager, 06/24
You'll hear from us during business hours
How it works:
1. Fill out the form below with your project details
2. We'll match you with 2-3 qualified installers in your area
3. Installers contact you directly with quotes and availability
4. You choose the best fit for your project
"I bought a heat pump online but wasn't sure about installation. HVAC Hive connected me with three local contractors within hours. I chose one based on reviews and pricing - he installed it perfectly the next week. Made the whole process so much easier!"- Jennifer M., Homeowner, Phoenix AZ
✓ No obligation quotes | ✓ All installers background checked | ✓ Free service - you only pay the installer
We'll connect you with installers within 48 hours during business days
Frequently Asked Questions about Pioneer® Multi Zone 18,000 BTU Quantum Series One-Way Ceiling Cassette Indoor Section Split Inverter++ Air Conditioner Heat Pump 230V
The Pioneer Quantum Series 18,000 BTU One-Way Ceiling Cassette Indoor Unit features high energy efficiency (21.8 SEER2), variable speed inverter operation for precise temperature control, a slim recessed design for discreet installation, quiet performance, and reliable year-round heating and cooling.
The One-Way airflow design directs conditioned air in a single direction, which can result in more focused airflow and potentially uneven temperature distribution, leading to hot or cold spots in some areas of the room.
Yes, this indoor unit is compatible with multi-zone outdoor inverter systems, but installation requires matching the unit’s capacity and model to the outdoor system, proper refrigerant line and electrical connections, and adherence to manufacturer installation guidelines.
This unit has a high SEER2 energy efficiency rating and is Energy Star certified, indicating it meets strict standards for energy savings and performance.
To keep the Pioneer Quantum Series ceiling cassette unit operating efficiently, regularly clean or replace the air filters, inspect and clean the coils and condensate drain, ensure the fan and vents are free of dust and debris, and schedule professional maintenance at least once a year.
