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Pioneer® Multi Zone 12,000 BTU Quantum Series One-Way Ceiling Cassette Indoor Section Split Inverter++ Air Conditioner Heat Pump 230V

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Description

Pioneer® Multi Zone 12,000 BTU Quantum Series One-Way Ceiling Cassette Indoor Unit

For HVAC contractors and business owners who need dependable, high-efficiency indoor units for multi-zone systems, the Pioneer 12,000 BTU Quantum Series One-Way Ceiling Cassette is engineered to deliver consistent comfort and professional results. This indoor unit is designed to fit flush into ceilings, providing a clean, unobtrusive solution that your customers will appreciate in both residential and light commercial spaces.

What This Unit Offers

With a cooling capacity of 12,000 BTU (1 Ton) and heating capacity of 12,500 BTU, this unit is perfectly suited for rooms or offices ranging from 200 to 450 square feet. The variable speed DC inverter technology ensures precise temperature control by adjusting compressor output to match the exact load, which translates into energy savings and lower utility bills for your clients.

The one-way airflow design directs air efficiently across the room, maintaining even temperatures without the noise or drafts common in less advanced systems. Operating sound levels are impressively quiet, with a low of 34.5 dB on its lowest fan setting, making it ideal for bedrooms, offices, or quiet commercial environments.

Installation Made Simple and Reliable

Contractors will appreciate the included customizable copper line set with flare connections, which simplifies installation and reduces labor time. The decorative panel completes the ceiling installation with a sleek, professional look. A wireless remote control is included, giving end-users easy access to adjust settings and maintain comfort without hassle.

This indoor unit pairs with Pioneer’s multi-zone outdoor condensers, supporting systems from two up to five zones. This flexibility lets you design tailored HVAC solutions that meet your customers’ specific needs without oversizing equipment or wasting budget.

Why Choose the Pioneer 12,000 BTU Quantum Ceiling Cassette?
  • Energy Efficient: Rated at 22 SEER2 for cooling and 9.8 HSPF for heating, it helps reduce energy consumption.
  • Quiet Operation: Keeps noise levels low to maintain a peaceful environment.
  • Flexible Multi-Zone Compatibility: Works with dual to quint-zone outdoor units for scalable installations.
  • Durable and Backed by Warranty: Comes with a 5-year limited parts and compressor warranty for peace of mind.
  • Clean, Professional Look: Recessed ceiling design with a decorative panel for a seamless finish.

When you install the Pioneer Quantum Series 12,000 BTU ceiling cassette, you’re providing your customers with a smart, efficient indoor unit that delivers dependable comfort while making your installation process straightforward and professional. It’s a solution that supports your business goals by satisfying clients and standing up to the demands of everyday use.

Compatible Outdoor Units

Matching outdoor units need to be selected and purchased separately. To purchase a multi split system, first determine the outdoor unit required among the outdoor units we offer as follows:

Notes

  1. Total capacity of all indoor units attached should be within the Min. and Max Loading range of the outdoor unit selected.
  2. Not all circuits available on an outdoor units need to be utilized entirely. Some may be kept sealed without an attached indoor unit.
  3. Every order placed is first checked by our engineering and if there are any errors we will contact you and work with you to reselect for a correct matchup.
  4. Please call us or use the Matching Chart document in the Manuals & Downloads tab to help you select the right grouping of indoor units. 
What's Included
  • Indoor Unit
  • Decorative Panel
  • Wireless Remote Control
  • Various Installation Kit Options Available
  • Flare Connection Leak Guard Sealer
  • Installation Manual
  • User’s Manual
  • Manufacturer Warranty
Our Guarantee
  • 5 year parts limited warranty
  • 5 year compressor limited warranty

Technical Information

Certifications
Pioneer Mini Split Certifications
Performance Data
  • Power Supply: 208~230V, 60Hz, 1Ph
  • Cooling Capacity: 12,000 BTU/h
  • Cooling SEER: 22.0
  • Heating Capacity: 12,500 BTU/h
  • Heating HSPF: 9.8
  • Suitable Area: 200~450 Sq.F
  • Air Flow (Turbo/Hi/Med/Lo): 600 / 530 / 480 / 420 CFM
  • Sound Level (Hi/Med/Lo): 40.5 / 38.5 / 34.5 dB(A)
  • Net Dimensions (WDH): 13-1/4 x 50-1/4 x 9 Inches
  • Carton Dimensions (WDH): 22-1/2 x 57-5/8 x 22-5/8 Inches
  • Net / Carton Weight: 45.2 / 82.9 Lbs
  • Panel Net Dimensions (WDH): 18-3/4 x 53-1/2 x 1 Inches
  • Panel Carton Dimensions (WDH): 21 x 56-1/2 x 7 Inches
  • Panel Net / Gross Weight: 24 / 29 Lbs

Manuals & Downloads

Shipping and Return

We offer Free Express Shipping on all of our products. Handling times are 1-2 business days and Delivery takes roughly 3-14 Business days 

For more Shipping information visit here

We offer a 2 Year (730 Day) return for our products. 

For more Return information visit here

COVERAGE AREA

HIVE WARRANTY

HVAC Hive Warranty Information:

HVAC Hive is an authorized dealer for every product on our website. Every HVAC system and component comes with its original manufacturer's warranty, guaranteeing you receive a functional, quality product.

Our 5-Year Parts & Labor Warranty Promise: We go beyond the standard coverage. If a manufacturer's warranty doesn't cover your product for a full 5 years, HVAC Hive will extend both parts and labor warranty to complete the 5-year coverage period.

Example: If your manufacturer covers 2 years parts & labor, we'll cover an additional 3 years — giving you a full 5 years of parts and labor protection.

Warranty Coverage Includes:

  • Parts replacement for manufacturing defects
  • Labor costs for covered repairs
  • System malfunctions and component failures

Warranty Details:

  • Residential, light commercial, and full commercial warranties vary based on your usage
  • Specific warranty terms and coverage periods are listed on each product page
  • Both parts and labor are covered under our extended warranty program

Making a Warranty Claim: Contact our Worker Bee Support team at 1-888-712-2465 or karim@hvachive.com . We'll handle your claim quickly and professionally, covering both parts and labor costs. You can also contact the manufacturer directly if preferred.

Questions? Need help understanding your parts & labor warranty coverage? Our team is here to explain the details and ensure you're fully protected.

Contact US
Request an Installer

Product Overview

  • Zone / ROOM:

    Zone / ROOM: 1 Zone

  • Air Handler BTU:

    Air Handler BTU: 12k

  • Condenser BTU:

    Condenser BTU:

  • Outdoor Operating Temp (Cool/ heat):

    Outdoor Operating Temp (Cool/ heat):

  • Warranty

    Warranty 5 year parts & compressor warranty

Description

Pioneer® Multi Zone 12,000 BTU Quantum Series One-Way Ceiling Cassette Indoor Unit

For HVAC contractors and business owners who need dependable, high-efficiency indoor units for multi-zone systems, the Pioneer 12,000 BTU Quantum Series One-Way Ceiling Cassette is engineered to deliver consistent comfort and professional results. This indoor unit is designed to fit flush into ceilings, providing a clean, unobtrusive solution that your customers will appreciate in both residential and light commercial spaces.

What This Unit Offers

With a cooling capacity of 12,000 BTU (1 Ton) and heating capacity of 12,500 BTU, this unit is perfectly suited for rooms or offices ranging from 200 to 450 square feet. The variable speed DC inverter technology ensures precise temperature control by adjusting compressor output to match the exact load, which translates into energy savings and lower utility bills for your clients.

The one-way airflow design directs air efficiently across the room, maintaining even temperatures without the noise or drafts common in less advanced systems. Operating sound levels are impressively quiet, with a low of 34.5 dB on its lowest fan setting, making it ideal for bedrooms, offices, or quiet commercial environments.

Installation Made Simple and Reliable

Contractors will appreciate the included customizable copper line set with flare connections, which simplifies installation and reduces labor time. The decorative panel completes the ceiling installation with a sleek, professional look. A wireless remote control is included, giving end-users easy access to adjust settings and maintain comfort without hassle.

This indoor unit pairs with Pioneer’s multi-zone outdoor condensers, supporting systems from two up to five zones. This flexibility lets you design tailored HVAC solutions that meet your customers’ specific needs without oversizing equipment or wasting budget.

Why Choose the Pioneer 12,000 BTU Quantum Ceiling Cassette?
  • Energy Efficient: Rated at 22 SEER2 for cooling and 9.8 HSPF for heating, it helps reduce energy consumption.
  • Quiet Operation: Keeps noise levels low to maintain a peaceful environment.
  • Flexible Multi-Zone Compatibility: Works with dual to quint-zone outdoor units for scalable installations.
  • Durable and Backed by Warranty: Comes with a 5-year limited parts and compressor warranty for peace of mind.
  • Clean, Professional Look: Recessed ceiling design with a decorative panel for a seamless finish.

When you install the Pioneer Quantum Series 12,000 BTU ceiling cassette, you’re providing your customers with a smart, efficient indoor unit that delivers dependable comfort while making your installation process straightforward and professional. It’s a solution that supports your business goals by satisfying clients and standing up to the demands of everyday use.

Compatible Outdoor Units

Matching outdoor units need to be selected and purchased separately. To purchase a multi split system, first determine the outdoor unit required among the outdoor units we offer as follows:

Notes

  1. Total capacity of all indoor units attached should be within the Min. and Max Loading range of the outdoor unit selected.
  2. Not all circuits available on an outdoor units need to be utilized entirely. Some may be kept sealed without an attached indoor unit.
  3. Every order placed is first checked by our engineering and if there are any errors we will contact you and work with you to reselect for a correct matchup.
  4. Please call us or use the Matching Chart document in the Manuals & Downloads tab to help you select the right grouping of indoor units. 
What's Included
  • Indoor Unit
  • Decorative Panel
  • Wireless Remote Control
  • Various Installation Kit Options Available
  • Flare Connection Leak Guard Sealer
  • Installation Manual
  • User’s Manual
  • Manufacturer Warranty
Our Guarantee
  • 5 year parts limited warranty
  • 5 year compressor limited warranty

Technical Information

Certifications
Pioneer Mini Split Certifications
Performance Data
  • Power Supply: 208~230V, 60Hz, 1Ph
  • Cooling Capacity: 12,000 BTU/h
  • Cooling SEER: 22.0
  • Heating Capacity: 12,500 BTU/h
  • Heating HSPF: 9.8
  • Suitable Area: 200~450 Sq.F
  • Air Flow (Turbo/Hi/Med/Lo): 600 / 530 / 480 / 420 CFM
  • Sound Level (Hi/Med/Lo): 40.5 / 38.5 / 34.5 dB(A)
  • Net Dimensions (WDH): 13-1/4 x 50-1/4 x 9 Inches
  • Carton Dimensions (WDH): 22-1/2 x 57-5/8 x 22-5/8 Inches
  • Net / Carton Weight: 45.2 / 82.9 Lbs
  • Panel Net Dimensions (WDH): 18-3/4 x 53-1/2 x 1 Inches
  • Panel Carton Dimensions (WDH): 21 x 56-1/2 x 7 Inches
  • Panel Net / Gross Weight: 24 / 29 Lbs

Manuals & Downloads

Shipping and Return

We offer Free Express Shipping on all of our products. Handling times are 1-2 business days and Delivery takes roughly 3-14 Business days 

For more Shipping information visit here

We offer a 2 Year (730 Day) return for our products. 

For more Return information visit here

COVERAGE AREA

HIVE WARRANTY

HVAC Hive Warranty Information:

HVAC Hive is an authorized dealer for every product on our website. Every HVAC system and component comes with its original manufacturer's warranty, guaranteeing you receive a functional, quality product.

Our 5-Year Parts & Labor Warranty Promise: We go beyond the standard coverage. If a manufacturer's warranty doesn't cover your product for a full 5 years, HVAC Hive will extend both parts and labor warranty to complete the 5-year coverage period.

Example: If your manufacturer covers 2 years parts & labor, we'll cover an additional 3 years — giving you a full 5 years of parts and labor protection.

Warranty Coverage Includes:

  • Parts replacement for manufacturing defects
  • Labor costs for covered repairs
  • System malfunctions and component failures

Warranty Details:

  • Residential, light commercial, and full commercial warranties vary based on your usage
  • Specific warranty terms and coverage periods are listed on each product page
  • Both parts and labor are covered under our extended warranty program

Making a Warranty Claim: Contact our Worker Bee Support team at 1-888-712-2465 or karim@hvachive.com . We'll handle your claim quickly and professionally, covering both parts and labor costs. You can also contact the manufacturer directly if preferred.

Questions? Need help understanding your parts & labor warranty coverage? Our team is here to explain the details and ensure you're fully protected.

Contact US

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  • ✓ Exclusive BULK Pricing
  • ✓ Limited Time Deals
  • ✓ Unmatched Service & Support
  • ✓ Technical support
  • ✓ Extended Warranty & Maintenance
"Their technical expertise in commercial HVAC systems is outstanding. From equipment selection to installation support, they provided everything we needed. The bulk pricing saved us thousands on our multi-building project, and their 24/7 technical support kept us running smoothly."
- Marcus R., HVAC Project Manager, 06/24

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How it works:

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Frequently Asked Questions about Pioneer® Multi Zone 12,000 BTU Quantum Series One-Way Ceiling Cassette Indoor Section Split Inverter++ Air Conditioner Heat Pump 230V

Most Frequently Asked Questions

Yes, Pioneer AC units are generally well-regarded for their reliability, energy efficiency, and value for money, especially among ductless mini-split systems.

Mini-split ceiling cassettes are worth it if you want discreet installation, even air distribution, and have the budget and ceiling space for installation, but they are generally more expensive and complex to install than wall-mounted units.

A mini-split cassette can provide more even air distribution and is less visually intrusive than a wall unit, but it is usually more expensive and requires ceiling installation, so the best option depends on your room layout, budget, and aesthetic preferences.

Other Questions

A split system air conditioner typically consists of an indoor wall-mounted unit and an outdoor compressor, while a cassette air conditioner is a type of split system where the indoor unit is mounted in the ceiling, distributing air through multiple sides for more even cooling.

Yes, Pioneer AC units are generally considered good for their reliability, energy efficiency, and affordability, especially for ductless mini-split systems.

Reviews

Express Free Shipping

Process orders within 1-2 days

Stress Free Returns

Get Covered for (730 days) Returns

Premum Quality

Top Tier Products, Even Better Customer Care

5 Year Warranty

We Believe In Our Products & Our Team